Terms and Conditions

Shannon Leigh Photography wants to make your experience with us a pleasant one. We do this by ensuring that all the details about what we are to provide to you is well defined and explained. Our disclaimer is designed to answer every question possible to our clients.

Using Shannon Leigh Photography

Shannon Leigh Photography requires a $300 deposit to secure a photography or videography session for a specific date and time. This deposit is non-refundable. An amount equal to 50% of the balance is due 60 days prior to the scheduled event, with the remaining balance due 30 days prior to the scheduled event. Failure to pay balance by its due date may result in losing the scheduled date to other paying client requests.

Photography or videography sessions requiring more than 20 miles of travel from our location will incur additional travel charges, based on odometer readings in our vehicles. For distances between 20 and 60 miles, $45; for distances between 60 and 150 miles, $75; for distances above 150 miles, please consult with us.

Shannon Leigh Photography uses high quality equipment for their photography and videography services. In the event of inclement weather, we, at our own discretion, will determine if the conditions are safe for the equipment's exposure to such weather. Keep in mind that we use every possible precaution, including rain gear for the equipment, to keep it operational in every possible situation. Yet, such precautions may not be enough to protect the equipment, allowing us to determine whether the scheduled photography or videography session can continue. The fact that we specialize in beach wedding photography already exposes our equipment to humid salty air on a frequent basis, a scenario most professional photographers avoid at all costs. Further risking the equipment with inclement weather is not our practice. Should the weather prohibit us from using our equipment, even with our protective weather hoods, we may opt to use other lower quality equipment. Our "backup" equipment is still of a very high quality resolution with the same optical capacity of our digital SLR.

For our videography services, we will also substitute our high end equipment with a more standard "backup" video camera in the event of inclement weather.

Shannon Leigh Photography is not responsible for the outcome of any photography or videography service due to weather, up to and including, our decision to cancel the session due to such conditions. We will make every effort possible to provide an alternative regarding rescheduling or alternate location shoot. We are also not responsible for photography and/or videography equipment malfunctions or failures. For this reason we try to provide sufficient backup resources in the way of spare equipment at the site.

Delivering Our Products

Shannon Leigh Photography will deliver all client products directly to its clients using specific timelines.

Photography services, including photo editing services, may take 3 weeks to deliver from the time the photos are processed and placed online. Every job is different and the delivery timelines for the products will differ from one to another. Please contact Shannon Leigh Photography about your material availability.

Videography services follow a different timeline. Video services where only raw footage is being purchased will be delivered 2 weeks from the event date.

Video services requiring editing, will be delivered 3 to 4 weeks from the event date.

Our delivery timelines represent working time and not the timeline by which the product will arrive at the client's location. In other words, when we say a product will be delivered in 2 weeks, it means we will have up to 2 weeks to work on the product and place it in the mail at the end of that 2 week timeline. Rush services are also available upon request at an additional cost.

We ship all our products (i.e. photos, videos, etc...) via the carrier of our choice. We typically use Priority Mail with delivery confirmation from the United States Postal Service. Rush deliveries often use FedEx, or UPS.

We carefully package all products for delivery and maintain an excellent record of ensuring that everything arrives at our client's site in perfect condition. Yet, we are not responsible for the condition of the product's arrival, as it is handled through the carrier.

Cancellations

Cancellations must be made within a specific timeframe in order to receive a refund of any kind. Please note that the $300 deposit to secure a date and time is non-refundable. Because most events are typically scheduled months in advance, with less than 10% of our business consisting of short term planning, the cancellation of a scheduled becomes a burden on our business. For this reason Shannon Leigh Photography reserves the right to withhold a "liquidated damages" fee of no less than our premium hourly rate of $175. Cancellations must be made no later than 60 days from the scheduled event date.

*Our disclaimer, terms and conditions are subject to change while not affecting existing contracts. Please verify with Shannon Leigh Photography as the disclaimer provided at any given time on the site may differ from the one when your contract was signed. Copies of full disclaimers, terms and conditions are attached to each individual contract with a copy provided to each client.