Disclaimer

Shannon Leigh Photography wants to make your experience with us a pleasant one. We do this by ensuring that all the details about what we are to provide to you is well defined and explained. Our disclaimer is designed to answer every question possible to our clients.

Using Shannon Leigh Photography

Shannon Leigh Photography requires a 50% deposit to secure a photographic or videography session for a specific date and time. The deposit is non-refundable. The remaining balance is due 10 days prior to the scheduled event. Failure to pay balance by its due date may result in losing the scheduled date to other paying client requests.

We understand that schedules are often hard to keep and tardiness is often inevitable. For this reason, Shannon Leigh Photography will allow a 30 minute grace period, and will charge $65 for every 30 minutes thereafter.

Photographic or videography sessions requiring more than 40 miles of travel from our location will incur a travel charge of $ 0.75 per mile, based on odometer readings in our vehicles.

Shannon Leigh Photography uses high quality equipment for their photographic and videography services. In the event of inclement weather, we, at our own discretion, will determine if the conditions are safe for the equipment's exposure to such weather. Keep in mind that we use expensive equipment that may be sensitive to specific weather conditions. The fact that we specialize in beach wedding photography already exposes our equipment to humid salty air on a frequent basis. Further risking the equipment with inclement weather is not our practice. Should the weather prohibit us from using our digital SLR cameras, even with our protective weather hoods, we may opt to use our point-and-shoot digital cameras. Our "backup" equipment is still of a very high quality 9 megapixel resolution with the same optical capacity of our digital SLR.

For our videography services, we will also substitute our high end equipment with a more standard "backup" video camera in the event of inclement weather.

Shannon Leigh Photography is not responsible for the outcome of any photographic or videography service due to weather, up to and including, our decision to cancel the session due to such conditions. We will make every effort possible to provide an alternative regarding rescheduling or alternate location shoot. We are also not responsible for photographic and/or videography equipment malfunctions or failures. For this reason we try to provide sufficient backup resources in the way of spare equipment at the site.

Delivering Our Products

Shannon Leigh Photography will deliver all client products directly to its clients using specific timelines.

Photographic services, including photo editing services, may take 3 weeks to deliver from the time the photos are processed and placed online.

Videography services follow a different timeline.

Video services where only raw footage is being purchased will be delivered 2 weeks from the event date.

Video services requiring editing, will be delivered 3 to 4 weeks from the event date.

Our delivery timelines represent working time and not the timeline by which the product will arrive at the client's location. In other words, when we say a product will be delivered in 2 weeks, it means we will have up to 2 weeks to work on the product and place it in the mail at the end of that 2 week timeline. Rush services are also available upon request at an additional cost.

We ship all our products (i.e. photos, videos, etc...) via the carrier of our choice. We typically use Priority Mail with delivery confirmation from the United States Postal Service. Rush deliveries often use FedEx, UPS or DHL.

We carefully package all products for delivery and maintain an excellent record of ensuring that everything arrives at our client's site in perfect condition. Yet, we are not responsible for the condition of the product's arrival, as it is handled through the carrier.